Privacy Policy
At Digitra Studio, we take your privacy and data security seriously. This policy transparently outlines how we collect, handle, protect, and process your data.
1. Information We Collect
When you visit our website (digitrastudio.online), submit an inquiry, book a consultation, or engage our studio services, we may collect the following types of information:
- Direct Information: Name, business email address, phone number, company name, project brief, and budget requirements provided via our contact forms.
- Technical Data: IP address, browser type, operating system, referrer URL, and interaction logs collected automatically for rate limiting, security, and performance optimization.
- Project Assets: Brand guidelines, wireframes, or technical documentation shared with us under non-disclosure agreements during active contracts.
2. How We Use Your Information
We process your data solely for legitimate business purposes:
- To respond to your inquiries, deliver project proposals, and provide requested estimates.
- To communicate project milestones, deliverables, and customer support.
- To prevent fraudulent submissions, spam, or malicious attacks using server-side rate limiting and verification.
- To analyze anonymous traffic trends to continuously improve our site speed and visual performance.
We never sell, rent, or trade your personal or business data to third-party advertisers or data brokers.
3. Security & Data Protection
We employ industry-standard encryption and security controls:
- All traffic is encrypted in transit using HTTPS with modern TLS 1.3 encryption.
- API endpoints are protected by automated abuse prevention, CAPTCHA verification, and strict rate limiting.
- Internal project communications and client repository access are restricted via role-based access control and two-factor authentication (2FA).
5. Third-Party Infrastructure
Our website relies on industry-recognized hosting and infrastructure providers:
- Vercel: Edge hosting, CDN, and serverless compute.
- Nodemailer / SMTP: Secure delivery of client inquiry notifications and confirmations.
- Google Services: Google Search Console & Business verification.
6. Your Legal Rights (GDPR & Indian DPDP Act)
Depending on your jurisdiction, you have full legal rights regarding your personal information, including:
- The right to request access to copies of your personal data.
- The right to request correction of inaccurate or incomplete data.
- The right to request deletion (erasure) of your personal data from our contact databases.
- The right to withdraw consent at any time without affecting lawful processing prior to withdrawal.
7. Contact Our Privacy & Grievance Officer
If you have questions, feedback, or wish to exercise any of your data rights, please contact our data grievance desk:
Digitra Studio
Address: C-49, M.B. Road, South Delhi, New Delhi, Delhi 110044, India
Email: digitrastudio@gmail.com
Phone: +91 99107 93899